How to Solve the "Proxy Server Isn't Responding" Error

Nothing kills productivity faster than a browser stuck on “waiting for response.” One minute you’re checking emails, the next minute… nothing. Pages freeze, connections stall, and frustration skyrockets. A misbehaving proxy server is often the culprit—and it can hit at the worst possible time. This guide walks you through seven concrete ways to fix it—no IT degree required. You’ll identify rogue apps, reset browsers, clean hidden settings, and reclaim a smooth, fast connection. Follow along and get your browser back on track.

SwiftProxy
By - Emily Chan
2025-10-25 15:59:33

How to Solve the “Proxy Server Isn’t Responding” Error

Step 1: Uninstall Potentially Harmful Programs

Many proxy errors are caused by junk apps that sneak in silently—think toolbars, pop-ups, PC boosters, or mysterious "helpers." Some even install hidden residential proxies that route all your traffic through unknown IPs. Removing these apps often restores your connection immediately.

How to clean them:

Go to Settings → Apps (or Control Panel → Programs and Features on older Windows).

Look for anything suspicious—names like "Updater," "Optimiser," or "Helper" are usually red flags.

Click Uninstall for each.

Restart your computer to remove leftover files.

Step 2: Turn Off Proxy in System Settings

A misconfigured system proxy—sometimes set during VPN setup—can block all browser requests. Turning it off is the fastest way to check.

Windows 10/11:

Go to Settings → Network and Internet → Proxy

Enable Automatic proxy setup

Disable Manual proxy configuration

macOS:

Open System Settings → Network → Wi-Fi or Ethernet → Details/Advanced → Proxies

Uncheck HTTP and HTTPS

Apply changes and refresh a page

If pages load now, the proxy was the problem. If not, keep going.

Step 3: Revert Internet Explorer Settings

Even if you never use Internet Explorer, it can silently control system-wide network settings. Outdated add-ons or hidden proxy scripts can freeze apps with a "not responding" error.

Reset IE:

Open IE (type iexplore in Start if no icon appears)

Gear → Internet Options → Advanced → Reset

Check Delete personal settings and confirm

Restart Windows and test your connection

Step 4: Revert Google Chrome Settings

Chrome profiles can silently fail, sending all traffic through a broken proxy. Resetting the browser clears the problem without affecting essential data like bookmarks and passwords.

Steps:

Enter chrome://settings/reset in the address bar

Click Restore settings to their original defaults → Reset settings

Disable extensions, clear cache, and refresh

Step 5: Delete Harmful Chrome Extensions

Some free proxy extensions hijack connections silently. A quick audit protects your browser.

Enable Developer mode at chrome://extensions

Sort by last update and watch for:

Unknown publisher

"Needs access to all websites" with no clear benefit

High CPU, memory, or network spikes

Poor ratings or recent 1-star reviews

Disable or Remove suspicious extensions

Step 6: Revert Network Configuration Manually

If browser resets don’t help, your network stack may be corrupt. Fix it using Command Prompt (Admin):

ipconfig /flushdns  
netsh winsock reset  

Restart your PC and test the connection.

These commands clear cached DNS entries and reset Windows sockets hijacked by malware or rogue proxies.

Step 7: Remove Proxy Entries from Windows Registry

Old registry entries can force traffic through dead proxy servers, blocking all responses. Cleaning them is safe if you back up first.

Press Windows + R, type regedit

Navigate to:
HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Internet Settings

Set ProxyEnable to 0

Delete any ProxyServer or ProxyOverride strings with unknown addresses

Export the registry for backup before making changes

Restart and test

Final Thoughts

A stalled proxy server can grind your day to a halt—but most issues are fixable in minutes. Remove suspicious apps, reset browsers, clean network settings, and check the registry. One or more of these steps should restore a fast, responsive connection.

Note sur l'auteur

SwiftProxy
Emily Chan
Rédactrice en chef chez Swiftproxy
Emily Chan est la rédactrice en chef chez Swiftproxy, avec plus de dix ans d'expérience dans la technologie, les infrastructures numériques et la communication stratégique. Basée à Hong Kong, elle combine une connaissance régionale approfondie avec une voix claire et pratique pour aider les entreprises à naviguer dans le monde en évolution des solutions proxy et de la croissance basée sur les données.
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