Privacy Policy
Personal Data Processing When You Register for Our Services
Upon signing up for the Swiftproxy dashboard, you will need to provide your username and email address, which are essential for creating your account. We also ask you to describe your use of proxies to offer you more relevant services and enhance our offerings. Without this information, it is not possible to create a Swiftproxy account.
Our payment service provider may request additional information when processing your payments (for example, location data for VAT purposes). For more details on how our payment service provider handles your data, please refer to their privacy policy, which is available upon request.
Personal Data Processing When You Contact Us
You can reach us through various methods: by sending an email, filling out an online contact form, using our live chat platform, or via social media.
In these interactions, we process your personal data to respond to and manage your inquiries. By contacting us, you consent to the processing of your personal data, and therefore, the legal basis for processing in this instance is your consent.
Personal Data Processing for Marketing Purposes
Swiftproxy may use your personal data to send you marketing-related offers.
You will receive information about our services if you provide your contact details in our website's contact form. By submitting your information through the online form, you are consenting to be contacted for the purposes outlined above.
Where the law allows, we may contact you without separate consent under the legal basis of our legitimate interests in promoting our services. You can opt out of marketing communications at any time by clicking the unsubscribe link in our emails or by contacting us at [email protected].
Data Retention
Swiftproxy retains your personal data for up to 2 years from our last contact or from your last login. Your data may be stored for a longer period if necessary to defend against claims, exercise our rights, or comply with legal requirements.
Data Sharing
Swiftproxy uses certain service providers (data processors) to handle your personal data. These include CRM software providers, email and tracking services, live chat services, business development firms, customer support specialists, data analysts, payment processors, web hosting services, and others. Your personal data is disclosed only as necessary for these services. We do not share your data with third parties outside of our service providers.
Our data processors are primarily based in the European Economic Area (EEA) and the US. For US-based service providers, we ensure they are part of the EU ?C US Privacy Shield Framework or comply with EU privacy standards through agreements that include standard data protection clauses adopted by the European Commission.
Your Privacy Rights
You have several rights regarding your personal data:
Access your personal data and receive information about its processing.
Request correction of inaccurate data.
Request deletion or restriction of your personal data where legally justified.
Request transfer of your personal data to another controller or directly to you in a usable format, as stipulated by law.
Withdraw consent at any time, where your data processing is based on consent.
Object to the processing of your personal data if it is based on legitimate interests, as defined by law.
Contact a relevant data protection authority to file a complaint if you believe your data is being processed unlawly.
To exercise any of these rights, please contact us at [email protected].
Data Processing When You Visit Our Website
When you visit our website, we request your consent to collect specific personal data using cookies and similar technologies.
Cookies, pixels, and similar technologies typically comprise small text or image files that are stored on your device during a website visit. Our website primarily employs cookies, which can be categorized as follows:
1. Essential Cookies: These are necessary for providing many of the services you need on the website. For instance, essential cookies remember your preferences as you navigate through the site.
2. Functionality Cookies: These cookies remember information you input or selections you make (like your username or language) on the website, so you don't have to reset them on your next visit.
3. Analytics Cookies: These cookies collect data about how visitors use the website, which helps us enhance our website and monitor our performance. They enable us to analyze visitor and user behavior to deliver more pertinent content.
4. Advertising Cookies: Placed by third-party advertising platforms or networks, these cookies help deliver ads and track ad performance. Sometimes, they enable advertising networks to present ads that might be relevant to you based on your activities on our site and other sites (in such cases, ad delivery might involve automated decision-making).